Unlocking Public Value :

Cole, Martin I., Parston, Gregory.

Unlocking Public Value : a New Model for Achieving High Performance in Public Service Organizations / Martin Cole and Greg Parston. - Hoboken, N.J. : John Wiley, c2006. - xx, 188 p. :

The public sector squeeze -- Zeroing in on outcomes -- Why is it so hard to measure public value? -- Defining value -- Measuring and analyzing public service value -- Driving results -- The key to unlocking public value.

9780471959458


Government productivity--Evaluation.
Public administration.

352.3 / COL/U