Unlocking Public Value : a New Model for Achieving High Performance in Public Service Organizations /
Martin Cole and Greg Parston.
- Hoboken, N.J. : John Wiley, c2006.
- xx, 188 p. :
The public sector squeeze -- Zeroing in on outcomes -- Why is it so hard to measure public value? -- Defining value -- Measuring and analyzing public service value -- Driving results -- The key to unlocking public value.
9780471959458
Government productivity--Evaluation. Public administration.