TY  - BOOK
AU  - Cole,Martin I.
AU  - Parston,Gregory
TI  - Unlocking Public Value: a New Model for Achieving High Performance in Public Service Organizations 
SN  - 9780471959458
U1  - 352.3 
PY  - 2006///
CY  - Hoboken, N.J.
PB  - John Wiley
KW  - Government productivity
KW  - Evaluation
KW  - Public administration
N1  - The public sector squeeze -- Zeroing in on outcomes -- Why is it so hard to measure public value? -- Defining value -- Measuring and analyzing public service value -- Driving results -- The key to unlocking public value
ER  -